Working with the NHS

Connect Health has worked in partnership with the NHS for almost three decades and is the largest, independent provider of evidence based, clinically driven community MSK (musculoskeletal) services, including orthopaedics, pain, rheumatology and physiotherapy in the UK.

MSK includes a range of different clinicians, including specialist consultants, helping to diagnose and treat problems with joints, muscles and tendons.

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Working with the NHS

MSK includes a range of different clinicians, including specialist consultants, helping to diagnose and treat problems with joints, muscles and tendons.

Find out more Get in touch

Patient Outcomes

Excellent evidenced patient experience and outcomes

See how Connect puts patient safety and quality ﬁrst and learn about easy access to services through the Referral Management Centre, telephone physio service, digital apps and more.

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Clinical Expertise

Clinical expertise (up to consultant level)

Read about academic partnerships, clinical research and expertise, MSK educational resources, MSK clinical guidelines, clinical focus areas such as Cauda Equina Syndrome and more.

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Efficiency

Highly effective pathways and operational efficiency

See information about innovative MSK model pathways and mobilisation processes that aim to deliver quality outcomes, seamless care and value for money.

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Innovative Partnerships

Innovative partnerships with NHS commissioners and other providers

Read about how we work with NHS partners and the outcomes being achieved along with innovations such as the Pain Revolution.

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NHS Savings

Highly cost efficient

See how we use performance data to achieve up to 30% service efficiencies in newly mobilised contracts and more.

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Right care, right place, right time

Connect is passionate about improving the lives for patients living with MSK conditions.
With a firm focus on delivering the right care in the right place at the right time, Connect is determined to raise the quality and efficiency of MSK and pain community service provision across whole systems.

Our innovative model of care and infrastructure minimises waste, using performance data to achieve 30% service efficiency across our newly mobilised contracts, reducing NHS patients’ average waiting times from 10-12 weeks to just 2-4 days for first contact with a physiotherapist, enabling better outcomes and relieving increasing pressures on primary and secondary care.

Connect and the NHS – working together

For guidance about referrals, local clinical pathways and service information

click here

Working in partnership with Nottingham

Connect Health demonstrates further operational efficiencies and improves
patient outcomes.

Working in partnership with Nottingham West CCG and Nottingham North & East CCG (NW & NNE) to provide the MSK service since April 2016, Connect Health is proud to release updated figures relating to efficiencies and outcomes, up to April 2019.

Aims

to improve the access to and service user experience of musculoskeletal services (including physiotherapy assessment)
Streamline into one single point of access and MSK triage
Deliver routine and advanced MSK services in a community setting
Reduce costs in secondary care

View Full case study link View updated figures link

More patient outcomes

View our policies

Get in touch

If you would like to find out more information about our services, please complete the form below.

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What's new

Case Studies

2 Sisters Food Group

Effective prevention and management of musculoskeletal disorders (MSDs) within the workplace.

Connect Health gives you the chance to learn and develop both personally and professionally – Deputy Head of Physiotherapy

Andy Reilly, Deputy Head of Physiotherapy, North Cumbria University Hospitals NHS Trust tells us how his years at Connect Health helped him to become a clinical leader

Parliamentary launch of Manifesto for Reforming Musculoskeletal Practice – Improving Outcomes, Changing Lives.

Sir Mike Penning, MP for Hemel Hempstead, hosted a Parliamentary Reception in the House of Commons on 16 October, celebrating the launch of an important new report for the sector “The Manifesto for Reforming MSK Practice”.

Working with the NHS

Working with the NHS

Working with the NHS

Patient Outcomes

Excellent evidenced patient experience and outcomes

Clinical Expertise

Clinical expertise (up to consultant level)

Efficiency

Highly effective pathways and operational efficiency

Innovative Partnerships

Innovative partnerships with NHS commissioners and other providers