Opportunities

Learn more about the opportunities of working at Connect in clinical, non-clinical, customer service and graduate development roles across NHS and occupational health areas.

Find out more Get in touch

Opportunities

Learn more about the opportunities of working at Connect in clinical, non-clinical, customer service and graduate development roles across NHS and occupational health areas.

Find out more Get in touch

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NHS Services

We’ve been treating patients with MSK disorders to keep them moving and improve their quality of life for over 30 years.

As exclusive providers of MSK, we are able to focus all of our attention on one clinical area; this means that our systems and processes are designed to facilitate great care for patients with MSK conditions.

Our talented multi-disciplinary clinical team make us who we are and are why we are proud of how we improve the lives of the patients.

Senior Occupational Health Physiotherapist

Rehabilitation/Sports Therapists

Delivering outstanding care by providing rehabilitation to our patients in a gym/rehab/clinical environment. Working alongside our physiotherapists providing exercise to get great results for a number of different conditions, from persistent back pain and osteoarthritis to sporting injuries. We develop Sports Therapists to be confident rehabilitation therapists in our services.

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MSK Physiotherapists / Senior Physiotherapists

You’ll work as an autonomous practitioner (but with loads of support) delivering high-quality clinical care of musculoskeletal conditions for the patients presenting in a range of settings. Our physio team put their passion for MSK into practice, whilst constantly learning and developing their clinical expertise.

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Advanced Practitioner Physiotherapist (APP)

Passionate about the consistent delivery of quality clinical management of musculoskeletal conditions for the patients presenting to our MSK services, our APP’s undertake comprehensive assessment and diagnosis of patients with a wide or complex variety of physical and emotional needs.

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Practitioner Psychologists

Our Clinical, Health and Counselling Psychologists and CBT Therapists are highly skilled at encouraging patients to make changes in their life to help them manage their pain better, as well as providing advice and consultation on the psychological aspects of pain management to other health professionals in the pain service and support other team members who provide care based on psychological principles.

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Clinical Leads

Combining clinical caseload and leadership, our Clinical Leads think, lead and effectively implement frameworks and services to meet the evolving requirements of the service and patients.

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Team Leaders

Our Team Leaders support the Service Manager in providing clinical leadership and motivation to the clinical team, to ensure safe and effective delivery of clinical interventions in line with professional standards and governance requirements.

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Other clinical roles

There is a range of other positions that make up our talented multi-disciplinary teams, such as Podiatrists, Hand Therapists, GP’s, Consultant Rheumatologists, Clinical Nurses, CBT Therapists, Psychologists, Pharmacists, Postural Stability Instructors.

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Occupational Health

Connect is one of the largest and most respected independent providers of specialist Occupational Health Physiotherapy Services and as an organisation employs over 250 physiotherapists UK wide. With an expanding customer portfolio, our musculoskeletal physios across the UK deliver occupational health physiotherapy services onsite to our flagship customers.

Occupational Health Physiotherapists

You’ll work as an autonomous practitioner across one or a range of our corporate customers delivering high-quality clinical care of musculoskeletal conditions for their employees. Our physio team put their passion for MSK into practice, whilst constantly learning and developing their clinical expertise.

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Team Leaders

Our Team Leaders support the Service Manager in providing clinical leadership and motivation to the clinical team, to ensure safe and effective delivery of clinical interventions in line with professional standards and governance requirements.

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Other clinical roles

There is a range of other positions that make up our talented multi-disciplined teams including Service Managers, Clinical Leads, Developing Consultants Practitioner and Subject Matter Experts.

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Non-Clinical roles

Being part of Connect is like being part of a family. In order for our clinical colleagues to deliver the best care to our patients there are hundreds of different people in the team who work together in a whole range of roles to make things work. We work hard, we’re innovative and we have fun at the same time.

Come and join one of our non-clinical functions and you’ll enjoy plenty of pace and variety. These will be in our head office in Newcastle upon Tyne, or across the UK supporting one of our regional services. We have a single vision, to help people improve their quality of life. It’s what we do and it’s what every individual within our Connect team cares passionately about.

IM&T

Our Information Management and Technology function is fundamental to the evolution of the business, covering everything from clinical applications, infrastructure to data warehousing and beyond.

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HR

We’re a business that’s all about people. Join the HRD team you’ll be helping to shape the future of Connect and its culture.

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Finance

Our Finance teams take care of things with resilience, commercial knowledge and an acute attention to detail.

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Smartdust

Smartdust is a subsidiary company of Connect Health delivering transformative and innovative projects to the wider business.

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Business Development

Our Business Development team is key to growing our Occupational Health business nationally. It’s about building relationships and identifying business opportunities with our existing and potential corporate customers

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Other areas

There’s more to Connect than the departments listed above. We have an even wider range of teams that work together to support our overall vision. Our colleagues in Service Delivery

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Customer Services (Patient Experience) roles

Our Referral Management Centre (or RMC as we call it!) in Newcastle upon Tyne is the heart of the Connect operation. It is a truly patient centred environment, where the patient experience is a priority lived every day. With 25,000 new patient referrals each month – it has to be! But that’s not all we deal with. We receive 100,000 letters electronically each year, and over 1600 patient calls a day. It certainly is a hive of activity.

Everyone who works in the RMC know the importance they play in making a difference to people’s lives. They may not be the team members providing physiotherapy support to our patients, but they are the part of the team that makes it happen. And that feels good!

Our Patient Care Advisors handle inbound and outbound calls offering support to patients and clinicians. As we’re a referral management centre, that means that we have referrals coming in, going out or transferring internally, so that means our PCA’s not only work with our patients, but they also liaise with other healthcare professionals such as GP’s and hospitals. We are also responsible for the management of diagnostic results and clinic processing.

To join our team as a PCA you do not need to have a healthcare background. We look for you to bring your customer service experience to the patient care environment, and we look for people who are passionate about being part of an organisation that is making a difference to people lives. And we will give you bags of training.

Our Team Managers lead teams of Patient Care Advisors and support and coach their team to be the best that they can be, delivering the best service that we can. They work closely with clinical staff and other departments to ensure that the operational delivery for the regional services and at their best, as well as overseeing all of the administrative tasks that comes with the service.

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Graduate roles

What is the MSK Physiotherapist Graduate Development Programme?

Our Graduate development programme offers an exciting opportunity for you to gain exposure to the MSK field whilst supporting you along the way with brilliant levels of training and support.

There is a myth that when you graduate you need to work in a hospital to gain a wider experience, this is not the case. Within our services you will gain valuable experience of a broad remit of patients, developing you into a well-rounded practicing clinician. You will learn to recognise lifestyle and social factors, identify pre-existing conditions and fully include the patient in your management plans as you work together towards a common goal.

There are three distinct phases to your structured 12-month development journey, combining theory with practice-based learning. You will receive mentoring from your clinical buddy from day 1 where you will initially shadow and then partner in patient interactions whilst developing your knowledge through structured workshops delivered by our clinical experts and leaders. These centre around the programme objectives of clinical reasoning in line with our clinical philosophy, red flags and safety and communication skills. By week 4 you should progress to lead your own clinical caseload, all whilst having the support of your buddy with scheduled weekly time to review and continue learning.

After 3 months, you will transition on to a more accelerated development programme consisting of over 70 hours of teaching sessions within your paid working week. In a workshop environment the programme is evidence based, people centred and practical in nature making the MSK learning experience accessible and less confusing.

What makes a great graduate MSK Physiotherapist?

  • Driven and inquisitive clinicians with a keen desire to develop and provide evidence-based quality care to our patients.
  • Individuals who have an unwavering passion for delivering patient-centred interactions and making a positive impact on people’s lives.
  • The kind of graduate whose desire to learn and change knows no bounds – and who’ll do anything to pioneer what we’re doing within MSK.
  • The desire to turn new ways of thinking into everyday patient care.

Meet some of out Grads

How Jess became the first person at Connect to progress from graduate to Senior Physiotherapist within 3 years, specialising in women’s health.

Jess Norris, physio in the North East, explains how she became the first person at Connect to progress from graduate to Senior Physiotherapist within 3 years, specialising in women’s health.

How Connect Health welcomed me into the company and gave me the opportunity to advance my career

James Olasunkanmi, MSK Physiotherapist in Croydon, talks about how the clinical journey at Connect Health provides a clear transition from student, Advanced Development.

Meet our Executive team

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Andrew Walton

Founder and Executive Chair

Born and raised in Newcastle, Andrew founded Connect in 1989 with the aim of providing the highest level of care to people with musculoskeletal problems. He qualified as a Physiotherapist from Northumbria University in 1985 and worked at Edinburgh’s main teaching hospital, The Royal Infirmary, for three years. He then returned to Newcastle to take up a post in Sports Medicine.

Andrew combines his clinical expertise and commercial experience to develop innovative new ways to meet patient needs and commissioners’ budgets. He has driven improvements in MSK through the utilisation of service and outcome data. With others he founded the Musculoskeletal Partners Network (MSK PN), a Trade Association, which is dedicated to evaluating and sharing practice in the pursuit of excellence. His other interests include a longstanding Trustee and Chair role with Tyne and Wear Sport and since 2016 has been a Visiting Professor of Leeds Beckett University.

Jon Lowe

Chief Executive Officer

Jon joined Connect in September 2014 and was appointed Managing Director in July 2015. In May 2019, he became Chief Executive Officer and is focused on leading the business through the next period of growth and development. Jon has held a number of Executive and Non-Executive board positions in the healthcare sector, each with a consistent theme of enabling integrated health and care services. Prior to this, he was Managing Director at Tunstall Healthcare for 9 years having led the business through consistent and significant periods of strong growth.

Jon has a thorough understanding of healthcare reconfiguration, to support the introduction of innovative services and technologies that will reduce the cost of healthcare delivery; whilst improving outcomes and efficiencies.

Lisa Davidson

Chief People Officer

Lisa joined Connect in January 2016 as Human Resource Director and took up the post of Chief People Officer in May 2019. As a Chartered Fellow of the CIPD and Change Management Practitioner, she brings with her a wealth of experience in organisational design and development, which will ensure that we continue to have a motivated team, with the right skills and behaviours to take us forward.

Lisa has held a number of senior HR positions in the UK, Middle East and India, across a variety of industries including social housing and car and is also a trustee at charity, Dementia Matters. With a clearly defined strategy, Lisa is committed to making Connect a great place to work. Colleague engagement is high on our agenda, as with motivated colleagues, we can ensure clinical effectiveness, operational efficiency and successful patient outcomes.

Dr Graeme Wilkes

Chief Medical Officer

Dr Wilkes joined Connect in 2007 from General Practice and Sports Medicine, initially working as a GP with Special Interest and Clinical Lead. He gained entry to the Specialist Register for Sport & Exercise Medicine in 2011 and is now Connect’s Chief Medical Officer, having previously held the position of Medical Director, working clinically as a Consultant in Sport & Exercise Medicine (SEM).

Dr Wilkes has championed use of evidence-based medicine with Connect to achieve best clinical outcomes for patients. This has included developing Connect’s innovative “10/10 guidelines” and contributing to services leading the field in clinical outcome data production. Dr Wilkes has also developed an in-depth and expert understanding of how community NHS service can function well and meet the needs of patients, the taxpayer and staff.

Dr Wilkes serves as a Council Member for the Faculty of Sport & Exercise Medicine, Senior Sport Physician to the English Institute of Sport and Chief Medical Officer to British Diving.

Mike Turner

Chief Operating Officer

Mike joined Connect as Operations Director in July 2016, taking his current position of Chief Operating Officer in May 2019. After qualifying as a Chartered Accountant, he moved into management consulting and during 18 years with Deloitte and KPMG, worked with a broad range of organisations to improve their operational effectiveness and efficiency.

Immediately prior to Connect, Mike spent 3 years in the NHS establishing and managing a major transformation programme, working across organisational boundaries to design and implement changes that have gone on to deliver £1bn savings whilst improving effectiveness and patient experience. He is also Trustee of Healthworks North East, a social enterprise working to reduce health inequalities.

Mike’s focus is to ensure that Connect understands the needs of our stakeholders, reflecting this in our strategy and the delivery of efficient and effective services, maximising patient outcomes and ensuring value for money for our customers.

Lee Ali

Chief Financial Officer

Lee joined Connect in July 2017 as Finance Director and assumed the position of Chief Financial Officer in May 2019. Lee is responsible for Connect’s Corporate Directorate including; Finance, Corporate Governance, Information Management & Technology and Estates & Facilities.

Lee brings extensive leadership and experience of finance and business, gained globally from a broad range of industries operating in both the service and manufacturing sectors, ranging from multinational public companies, through to private equity owned investments and owner managed business.
Lee is a Chartered Global Management Accountant (CGMA) having qualified and trained with Procter & Gamble, and Venator Materials PLC post-graduation.

In the wider community, Lee is Vice Chair of the Board of Trustees and Chairs the Finance and Audit Committee at Dementia Matters, a charity providing services for people with dementia and their carers. In addition, Lee is Treasurer of his local Scout Group.