Innovative Partnerships

Working together to deliver effective and seamless care

Hammersmith and Fulham

Connect Health have been working with Hammersmith and Fulham since May 2016 and this comprehensive case study highlights the achievements in the first year, the challenges of MSK provision, the journey to tendering, the elements of the service and the positive impact on patients.

For the first year of the service significant improvements have been made, including reductions in secondary care referrals by GP’s year on year, reduction in MRI expenditure and reduction in waiting times for MSK services, despite increase in activity.

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Hammersmith and Fulham case study summary results

14% - 19%

Reduction in secondary care referrals by GP year on year – Trauma & Orthopaedics and Rheumatology

46%

Reduction in MRI expenditure in Jan 2016 v Jan 2017

31%

Reduction in MRI expenditure year on year

99%

Reduction in waiting times for MSK services, despite increase in activity (referral to treatment rate)

85%

Of patients are seen in physio clinic within 3 weeks from GP referral

Flippin' Pain™

Living well with persistent pain is a concept inspired by Pain Revolution in Australia.

Connect Health delivers services for patients living with “Persistent Pain” as part of broader MSK pathways or as standalone services, such as in Lincolnshire. Management of pain has been in need of a new way of thinking as too many people have become reliant on injections and strong opioid medication which have been shown to be ineffective in the medium and longer-term.

Collaborating with Professor Lorimer Moseley, an international expert on chronic pain and clinical scientist, we are applying the innovative Pain Revolution principles to help people with chronic pain in the UK for the first time.

Support the Flippin' Pain Movement

Supporting the NHS

Connect Health Change

Since July 2020, Connect Health has provided a series of free webinars designed to make and embed transformation in healthcare during restitution of NHS services following the COVID-19 outbreak.

Aimed at system leaders and clinicians across the NHS, popular topics in the ‘Connect Health Change’ series have included Quality Improvement, COVID Rehab, Service Redesign, the implementation of FCP in PCNs, Transformation and most recently, a pragmatic review of the 2021 NICE chronic pain guidelines.

To watch any of our recorded sessions or to see our range of future topics coming up, please click the link below.