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Heart of Hounslow Centre for Health, Bath Road, Hounslow, Middlesex, TW3 3LN
Limited parking available (more info below)
Monday 16:30-20:00, Tuesday 09:00-17:00, Wednesday 08:30-17:30, Thursday 09:00-17:00
When entering the building from the main entrance please make yourself known to reception, who will notify your counsellor that you have arrived. Please then continue forwards until you reach the lifts on your right side. Proceed to the 4th floor and wait in the small waiting area right outside the lifts where your counsellor will come to meet you at the time of your session.
Parking is available but limited. There is also off-street pay and display parking near-by.
If for any reason you can no longer make your appointment, please let us know. If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment so it can be offered to someone else.
Please help us to keep patient waiting times low and reduce NHS costs.
If you do not give us sufficient notice to cancel or change an appointment, we may have to discharge you from this service.
In your area, Connect Health has been contracted to provide the counselling for depression service in conjunction with the NHS. It is an NHS service, completely free at the point of entry like all NHS services.
Our service brings together a range of experienced counsellors to listen, assess and help you with your condition within your local community.
Please bring to the appointment any recent prescriptions and/or a list of current medications.
We want to make sure you’re able to contact us if you have any questions to ask regarding the rheumatology service or your care, or if you are having a flare and need some advice or support. We will always aim to provide an answer or solution as quickly as possible. Please contact our Referral Management Centre on 01223 603 986 who will ensure you receive a call from a rheumatology nurse within 24-hours or a face to face appointment within 48 hours*. The telephone service is manned Monday-Friday, 08:30-17:00. We are currently in the process of implementing a voicemail facility outside of these times.
A flare can be defined as any of the below symptoms;
*Please note – 48-hour face to face appointments may be offered at a different clinic to a patient’s usually allocated venue, subject to venue availability.