A unique patient portal

Your care in one place

A unique patient portal

Your care in one place

Once registered through our patient coordination centre, you will be given access to your own online portal via a unique URL that will enable you to manage your NHS appointments online.

Developed by Healthcare Communications, it is a much more efficient and user-friendly alternative to traditional letters. Innovative features that improve patient experience include:

  • Allowing you to access your NHS appointment information at anytime and anywhere through your smartphone, tablet and desktop. You can also email and print off the information easily.
  • Reschedule or cancel appointments easily by requesting telephone contact with our patient coordination centre, who will respond to your request within 48 hours.
  • Sync your appointments straight into your phone or computers calendar so you can set up reminders.
  • Work out your travel plans with a live home to clinic Google map with real time travel updates.
  • Our embedded widget adds speech, reading and translation options to digital text, which means access and participation for people with Dyslexia, Low Literacy, English as a Second Language, and those with mild visual impairments.
  • Chose how to receive communications from us. If you prefer to receive information by postal letters then that’s no problem.

Access to the portal will be given to you once you have been formally registered to the service via our patient coordination centre. You will receive a text message with your unique link and a 4 digit pin code. Once you have confirmed your date of birth and PIN code via the link you will have complete access to the portal.


Learn more about the Connect Health Patient Portal

Further reading can be found on our Patient Outcomes page. Hear what patients are saying and read about patient safety, CQC quality ratings, accessing services via the Referral Management Centre, PhysioLine, digital apps and more.

Get in Touch

Talk to our team, call us on

0191 250 4580

and select option 4

If you would like to find out more information about our occupational health physiotherapy services; request a quote, evidence pack or a site visit, please complete the form below.

  • A postcode will help us to confirm the relevant service you received care from. This will support a faster response to your enquiry.
  • Connect Health will handle your data securely, confidentially and in line with the General Data Protection Regulation 2018. The information we obtain will only be used and shared with others for the purposes in which it was obtained (i.e. for the management of your medical condition) and will not be used for marketing purposes. For further details on how we handle your data, view our full Privacy Policy.
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What's new

Case Studies
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PhysioNow® in Wales: Evaluation summary, an innovative digital care project with the Welsh Government and NHS Wales Covid-19 Digital Solutions Fund.

Staff wellbeing, support and communication between colleagues during Covid has been the biggest benefit

As we celebrate International Nurses’ Day on 12 May and reflect on the achievements made over the last year, Connect Health’s Shamina Martin, Pain Nurse Specialist in Lincolnshire, shares how she came to work in pain services, the support received and the impact of the pandemic on effectively supporting people living in persistent pain.

‘Worldwide alignment’, ‘support for holistic management’ and ‘more positive effect on pain management’ – pain experts debate NICE’s Chronic Pain guidelines

With mixed reactions from pain sufferers and healthcare professionals alike, Connect Health’s latest Change webinar, leading pain experts hotly debated the study.