Service Redesign – a wicked problem?

Connect Health Change bring you the tenth in a series of webinars to make and embed transformation in healthcare during restitution of NHS services following the COVID outbreak. Aimed at system leaders and clinicians across the NHS, the webinars provide practical solutions to the challenging issues we are all grappling with.

Service Redesign – a wicked problem?

Learning from mistakes and activating the evidence for the right way to redesign services

Join our panel of clinical and industry experts in conversation, on Wednesday 17 March 2021 from 12:30 – 13.45, in the tenth of a series of free, live webinars.

Connect Health “Change” bring you the tenth in a series of webinars to make and embed transformation in healthcare. Aimed at system leaders and clinicians across the NHS, the webinars provide practical solutions to the challenging issues we are all grappling with.

See the other events in our webinar series

 

 

We are pulling together a webinar on 17 March at which change experts, system leaders, commissioners and academics will debate what are the essential elements to service redesign.

The webinar will aim to cover;

  • The importance of asking the right questions – consider what you need to do to make it work and the context in which you’re doing it
  • Focus on Darzi Fellowship and Versus Arthritis change programme techniques
  • Real life examples of redesign/transformation programmes – what went wrong, what went right
  • Using a QI (quality improvement) approach

 

Agenda

(subject to change)

12.30: Larry Koyama, Darzi Alumni, Versus Arthritis MSK Champion – Introduction from the chair

12.40: Rob Webster, Chief Executive, South West Yorkshire Partnership NHS Foundation Trust, and West Yorkshire and Harrogate Integrated Care System – scene setting

12.50: Prof Becky Malby, Professor in Health Systems Innovation at London South Bank University (LSBU) – Top tips from theory and practice

13.00: Carl Davies, Director of MSK, Berkshire West Integrated Care Partnership (ICP) – The application of transformational theory to create meaningful and sustainable change in complex systems

13.10: Healthcare commissioner/transformation director – TBC

13.20: Mike Turner, Chief Operating Officer, Connect Health – Practical lessons learnt

13.30: Q&A

13.45: End

View our speakers’ biographies

 

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Read more about transformation at Connect Health:

Transformation

When: Wednesday 17 March 2021, 12:30 – 13:45

Sign up: Via EventBrite

The webinar will be conducted over Microsoft Teams, there is no need to register for an account or download any software in advance.