Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.
The ‘On arrival’ information would remain unchanged
The Peckwater Health Centre is next door to the Caversham Group Practice.
When you enter the Peckwater Centre, check in at the reception desk on your left and take a seat in the waiting area. When the clinician is ready, they will come and collect you from the waiting area and escort you to the treatment room.
If you are attending a group session:
Turn right as you enter the waiting area and follow the corridor. Go through the two sets of double-doors at the end of the corridor and turn right. The gym is located through the doors straight ahead of you.