We are experiencing a higher level of demand so your wait to speak with us may be longer than normal.
We thank you for your patience, you can access our Patient FAQs here.
Physiotherapy for MSK conditions involves the assessment and treatment of muscles, tendons, ligaments, bones, spinal discs, nerves and other structures to keep you moving.
In some cases, your GP may refer you to PhysioLine; a contact and assessment service completed over the phone by a Chartered Physiotherapist. PhysioLine has proven to be an extremely effective way for patients to speak with a physiotherapist quickly (usually within 2-4 days) and start managing their problem straightaway. By using PhysioLine you can access specialist guidance and support, while causing as little disruption as possible to your normal routine.
Our Clinical Assessment and Treatment Service (CATS) is designed for people for whom physiotherapy is not appropriate. This could be for a number of reasons; it could be that their physiotherapy treatment has not been successful, or that their diagnosis is unclear and they need further, more specialist intervention. The CATS service can also order diagnostic tests, such as MRI scans or X-rays if appropriate.
Our 1:1 rehabilitation sessions are for patients who need to improve their flexibility and strength following injury. Set in a gym environment, our Rehab Therapists will tailor individual programme and set goals to help progress rehabilitation and show you the benefits that exercise and movement can have on your recovery.
In addition to 1-to-1 sessions with clinicians, patients can be seen in group setting for either Exercise Classes or for Educational Seminars (this will be specific to each location). If an Exercise Class or Educational Seminar is appropriate for your condition, your clinician will discuss this with you as a possible option for your ongoing care. Exercise Classes are run by Physiotherapists, Rehabilitation Therapists and/or Physiotherapy Assistants and with a set programme of exercises that help patients progress to gain strength, flexibility, or muscle control to enable patients to self-manage their conditions. Educational Seminars are information sessions where a Physiotherapist will provide information to a group of patients on a certain topic such as lower back pain and tips on coping and self-management. Clinicians and patients discuss together the need for 1-to-1 treatment or whether a group setting may be more effective. A group setting can be helpful for patients to see other people with the same condition and our Exercise Classes and Educational Seminars are well rated by our patients.
GP Physio Direct (GPPD) is a new service, offering patients quick, direct access to a face to face appointment with a physiotherapist at their GP surgery. The aim of the service is to reduce GP’s workload and allow patients quick access to musculoskeletal (MSK) specialists in primary care. When requesting a GP appointment at their surgery, patients determined to have an MSK problem will be offered the opportunity to see a physiotherapist within 2-4 days
Click here to find out more about your local clinic, including contact details and location.