How do I contact if I have a question or become unwell?

We want to make sure you’re able to contact us if you have any questions to ask regarding the rheumatology service or your care, or if you are having a flare and need some advice or support. We will always

We want to make sure you’re able to contact us if you have any questions to ask regarding the rheumatology service or your care, or if you are having a flare and need some advice or support. We will always aim to provide an answer or solution as quickly as possible. Please contact our Referral Management Centre on 01223 603 986 who will ensure you receive a call from a rheumatology nurse within 24-hours or a face to face appointment within 48 hours*. The telephone service is manned Monday-Friday, 08:30-17:00. We are currently in the process of implementing a voicemail facility outside of these times.

A flare can be defined as any of the below symptoms;

  • increased stiffness in joints.
  • pain throughout the entire body.
  • increased difficulty doing everyday tasks.
  • swelling, such as causing shoes not to fit.
  • intense fatigue.
  • flu-like symptoms.

*Please note – 48-hour face to face appointments may be offered at a different clinic to a patient’s usually allocated venue, subject to venue availability.