Mike joined Connect as Operations Director in July 2016, taking his current position of Chief Operating Officer in May 2019. After qualifying as a Chartered Accountant, he moved into management consulting and during 18 years with Deloitte and KPMG, worked with a broad range of organisations to improve their operational effectiveness and efficiency.
Immediately prior to Connect, Mike spent 3 years in the NHS establishing and managing a major transformation programme, working across organisational boundaries to design and implement changes that have gone on to deliver £1bn savings whilst improving effectiveness and patient experience. He is also Trustee of Healthworks North East, a social enterprise working to reduce health inequalities.
Mike’s focus is to ensure that Connect understands the needs of our stakeholders, reflecting this in our strategy and the delivery of efficient and effective services, maximising patient outcomes and ensuring value for money for our customers.