Recognition of vulnerability is a key first step in providing equality in care.
Our mandatory training schedule includes Safeguarding and Mental Capacity Act. This training develops skills in identifying/escalating concerns and identifying mental capacity prior to consent, in line with relevant legislation.
Staff Response to Concern About a Child or Adult at Risk
Where cause for concern is raised, our process revolves around the “four R’s”:
- Recognise concerns
- Record accurately in the clinical system
- Respond by contacting duty DSO
- Referral – the DSO reports to local authority safeguarding team
Bi-annual updates to all clinical and patient-facing administrative teams are additional to mandatory training to reinforce the importance of recognising safeguarding concerns. Here we report to staff any case studies within the Connect Health network as learning opportunities and report changes in safeguarding trends or local/national policy.
We ensure through the Clinical Governance monitoring and quarterly reporting that all relevant staff are trained as above and consistently report 100% compliance.