Delivering emergency NHS Occupational Health Physiotherapy services during the Coronavirus pandemic

Connect Health partners with Heath Management Limited to deliver on new NHS England Occupational Health framework

Connect Health, the UK’s largest independent, SEQOHS accredited, community provider of MSK (musculoskeletal) physiotherapy services, understands the pressures NHS organisations are under to maintain an effective workforce during this difficult time, and the importance of keeping employees fit, healthy and engaged.

We have partnered with Health Management Limited to provide rapid occupational health physiotherapy support to NHS workers through the new national contract. This includes both remote and on-site advice and support for clinical and non-clinical staff, work focused assessment and rehabilitation programmes, tailored services covering prevention, assessment, rehabilitation and training, and a national telephone advice line.

The national contract enables NHS organisations to buy-in additional support to supplement existing Occupational Health and Employee Assistance Programme services from SEQOHS accredited suppliers, without the need to undertake a tender exercise.  It provides an opportunity to add on to existing occupational health physiotherapy and well-being services, providing the necessary support to the wider workforce, by the creation of extra capacity in targeted areas of the service.

The focus of the framework is to provide support on:

  • Returning to work after testing, isolation or illness
  • Management of staff who have concerns about specific vulnerability
  • Risk assessment of clinical work placements
  • Deploying of temporary and returning staff
  • Physical and mental health issues and concerns during and after the outbreak

With musculoskeletal disorders (MSDs) affecting 1 in 4 of the adult population[1], and with the added pressure being placed on frontline staff and key workers due to Coronavirus, the demands are significant, with some staff working long hours under desperately difficult conditions. In addition, many people are working from home in environments not well suited to office work. It is therefore crucial to support colleagues in a cost-effective way, preventing or minimising workplace risks through proactive interventions that promote wellbeing.

As part of the framework inclusion Connect Health is providing physiotherapy support to employees with musculoskeletal injuries via our specialist trained Occupational Health Physiotherapists through our PhysioLine phone advice service.

PhysioLine assessments provide a provisional diagnosis, rehab plan and specific work advice, giving employees access to bespoke, functional rehabilitation or preventative exercise programmes which can be accessed online or via an application. These include step-by-step audio, photo and video instructions with each employee having prescribed dedicated high-definition video exercises chosen for their specific conditions.

Alasdair Kerr, Director of Occupational Health Services at Connect Health said

Our ethos is to do all we can to keep people fit and healthy and at work, which is more important than ever during these difficult times. Alongside HML, we are ready and able to help the NHS and are committed to doing so at cost to support the national effort.

Carol Lewis, Sales Director from HML added

We will be fluid and tailor the service to the NHS needs and remain committed to making sure those on the front line of the pandemic response have the advice and support they need.

Click below for more information on PhysioLine and how Connect Health are supporting this national framework:

Buying additional Occupational Health Physiotherapy capacity
from Connect Health

For further information on our MSK services email us at

If you are an NHS Trust, CCG or CSU that requires occupational health support, please email with a contact number and brief outline of support required.