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Connect Health takes engagement levels to new heights with MHR’s HR and payroll solution

03 July 2018

Connect Health invests in MHR’s hosted cloud HR and payroll solution, iTrent, together with the peoplefirst chatbot to consolidate its people processes and drive employee engagement.

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Connect Health has partnered with MHR for the provision of its leading cloud-based HR and Payroll solution, iTrent, and the UK’s first HR chatbot to unify its critical business processes on a single system and drive employee engagement.

The UK’s largest specialist provider of musculoskeletal services will be using iTrent modules for HR, Payroll and Recruitment to gain total transparency of its entire workforce across the organisation and optimise the management of its 500 employees.

Meanwhile, MHR’s peoplefirst chatbot – the UK’s first digital HR assistant which uses Artificial Intelligence (AI) and bot technology – will enable Connect Health to simplify, automate and accelerate routine transactional tasks, reducing administration time across HR and Payroll processes to allow staff to focus on strategic tasks.

Lisa Davidson, HR Director at Connect Health:

“iTrent will significantly improve the efficiency of our data recording and management information for our HR and Payroll processes while the Recruitment module will ensure applicants receive the best recruitment experience. We’re are also excited to be using MHR’s Chatbot which has the potential to achieve significant time savings through the automation of tasks like holiday bookings and expense submissions, not to mention reducing the amount of payroll queries.”

Anton Roe, CEO at MHR comments:

“We are delighted to welcome Connect Health to our extensive list of clients in the Healthcare sector. The cloud iTrent solution will support Connect Health to integrate its end-to-end businesses processes for Recruitment, HR and Payroll while Employee Self-Service and the Chatbot will enable the organisation to achieve new levels of engagement from its people.”


About Connect

Connect Health is the largest specialised independent provider of community musculoskeletal (MSK) services (including orthopaedics, pain and rheumatology) in the UK serving over 250k NHS patients pa across 18 CCGs and 75 businesses. Connect effectively and efficiently delivers care in a lower cost community setting, transforming services around specific quality and financial objectives and dramatically reducing waiting times and improving access to treatment.

About MHR

MHR is a specialist provider of HR, payroll and analytics software and services, helping organisations of all shapes and sizes to strengthen their core – their people. MHR combines the stability, expertise and proven methodologies of a long established provider, with the innovative forward thinking vision of an agile growing business, to provide a winning partnership to its customers and employees.

Across the fields of talent management, HR, payroll and business analytics, over a 1000 companies from SMEs to large multi-national corporates, rely on us to help them drive performance. Customers include; Pobl Group, Stonewater Housing, Admiral, Cafcass, Sytner, Signet Group, Nandos, Laing O’Rourke, Wessex Water, University of Reading, Caterpillar UK, East Riding of Yorkshire Council, Salvation Army, The British Transport Police and more.

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