What is a video consultation?

We can move some face-to-face and telephone appointments to be video consultations. This is like a Facetime or WhatsApp video call. You will receive a text message inviting you to access the video call at the same date and time

9 March 2020

We can move some face-to-face and telephone appointments to be video consultations. This is like a Facetime or WhatsApp video call. You will receive a text message inviting you to access the video call at the same date and time as your booked appointment. If you follow the text message link you will be able to see your clinician and they will be able to see you via your smartphone camera.

If the video consultation does not work for any reason your clinician will attempt to telephone call you in the more traditional way to speak with you.