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Units 1-3 The Old Pumping Station

Units 1-3 The Old Pumping Station, Lincoln, Lincolnshire, LN5 8HN

No parking available

Monday, Wednesday, Thursday & Friday (Available Tuesday)

Important information

Don’t be a DNA and keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else.

This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.

On arrival information

On entering the building, please follow signs to the waiting area and take a seat. Typically the reception area will be unstaffed but your clinician will call you in for your appointment at your allotted time. In the unlikely event that the clinician is running behind schedule, they should meet you in the waiting area at your appointment time and advise how long they are likely to be.

In your area, Connect Health has been contracted to provide the MSK service on behalf of the NHS. It is an NHS service, completely free at the point of entry like all NHS services.

Our service brings together a range of specialist MSK clinicians to assess, diagnose and manage your condition within your local community.

During your assessment you might be required to carry out a number of movements to determine the cause of your pain. Therefore we recommend you wear suitable loose fitting clothing, such as t-shirt, shorts, jogging bottoms and underwear that you are comfortable being assessed in.

  • Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
  • Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.

Please bring to the appointment any recent prescriptions and/or a list of current medications.

  • Patients under 18: If the Patient is under 18, then please advise us when you book their appointment, as some of our services may only be available to Adults.
  • Patients with additional needs: If the Patient is vulnerable, or has a disability, or mobility problems, then please advise us when you book their appointment.
  • Transport: If you require hospital transport, please advise us when you book your appointment. Please note that transportation is not provided with some Hospitals.
  • Translation Support: If you require a translator, please advise us which language you require when you book your appointment.
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Attending your appointment on time helps to keep waiting times low. If you need to cancel, please give us 48 hours notice.