Clinic details

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Sittingbourne Memorial Hospital

Sittingbourne Memorial Hospital, Bell Rd, Sittingbourne ME10 4HG

Parking available

Monday, 09:00-17:00

On arrival information

Sittingbourne Memorial Hospital is located in a residential area, on the corner of Bell Road and Highsted Road. There is a free car park including disabled spaces for hospital visitors and some roadside parking along Highsted Road if required. The main entrance in clearly signposted at the front of the building on Highsted Road.

Patients will enter through electric double doors with main reception desk located directly in front. Reception staff will direct patients to a smaller waiting area dependent on clinic room booking that day. Patients will be collected by clinician at the time of the appt from waiting room areas that are a short distance from each clinic room option. NHS Property Services will have made reception aware of patients attending and rooms booked the previous evening.

At any time there could easily be 3 people in the rooms with adequate space (staff member, patient and carer/partner/interpreter). It is in these rooms that physiotherapy assessment and treatment sessions take place . Connect Health do not maintain any rooms or equipment contained in these premises. Connect Health occupy this room once a week.

 

Important information

If for any reason you can no longer make your appointment, please let us know. If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment so it can be offered to someone else.

Please help us to keep patient waiting times low and reduce NHS costs.

If you do not give us sufficient notice to cancel or change an appointment, we may have to discharge you from this service.

 

The term ‘musculoskeletal’ (often shortened to MSK) refers to the body’s joints, muscles, ligaments, tendons, nerves and any other structures that support the limbs, neck and back. You have been referred to the service because of an injury to one of these areas.

  • Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
  • Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.

During your assessment you might be required to carry out a number of movements to determine the cause of your pain. Therefore we recommend you wear suitable loose fitting clothing, such as t-shirt, shorts, jogging bottoms and underwear that you are comfortable being assessed in.

Swale – Referrals to the service will be from a number of sources including orthopaedic triage/assessment services, GPs, but may include secondary care following the patient’s completion of acute treatment – i.e. from the local acute trust, tertiary centres, out of area and independent sector providers and other health care professionals as appropriate.

Please bring to the appointment any recent prescriptions and/or a list of current medications.

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Attending your appointment on time helps to keep waiting times low. If you need to cancel, please give us 48 hours notice.