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Peckwater Health Centre

Peckwater Health Centre, 6 Peckwater Street London NW5 2TX

Parking available

Monday – Friday

Important information

Don’t be a DNA and keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else.

This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.

Pay and display parking is available

On arrival information

Please check in at the main reception desk located on your left as you enter the building. You will then be directed to the physiotherapy waiting area. When the clinician is ready they will come to collect you. Please note reception opening hours are 8am-5pm, for appointments outside of these times your therapist will come to collect you at your appointment time.

Please bring to the appointment any recent prescriptions and/or a list of current medications.

The term ‘musculoskeletal’ (often shortened to MSK) refers to the body’s joints, muscles, ligaments, tendons, nerves and any other structures that support the limbs, neck and back. You have been referred to the service because of an injury to one of these areas.

  • Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
  • Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.
  • Patients under 18: If the Patient is under 18, then please advise us when you book their appointment, as some of our services may only be available to Adults.
  • Patients with additional needs: If the Patient is vulnerable, or has a disability, or mobility problems, then please advise us when you book their appointment.
  • Transport: If you require hospital transport, please advise us when you book your appointment. Please note that transportation is not provided with some Hospitals.
  • Translation Support: If you require a translator, please advise us which language you require when you book your appointment.
  • During your treatment, you may be referred for Diagnostic tests such as Blood-Samples, X-Ray, CT-Scans, MRI Scans etc.
  • You may be required to attend a walk-in clinic, or we may request the test for you.
  • Diagnostic tests may take up to 8 weeks to receive the results
  • We monitor your progress throughout the diagnostic process, so there is no need to call us earlier than 8 Weeks after you have attended your appointment.

Depending on your condition, your first appointment may be a scheduled telephone consultation with a physiotherapist or a face to face appointment. At the initial appointment you will be asked questions regarding your symptoms, activities, work, previous medical history etc.

If this is over the phone you may then be booked to see a physiotherapist, an Advanced Practitioner Physiotherapist (APP), a clinician with specialist orthopaedic or pain expertise or a GP with Special Interest (GPwSI).  This is to complete the assessment and decide on the best management plan for you.

Your treatment plan will be discussed with you and may include a variety of  treatment options, to help you to return to your usual activities. Your treatment plan will also include advice and specific exercises to help you to self-manage your condition.

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Attending your appointment on time helps to keep waiting times low. If you need to cancel, please give us 48 hours notice.