On arrival information
When you arrive at the centre, please go to reception.
Reception will then ask you for a few details so they can give you a leisure card. Once you have this leisure card, you can then sign in at reception with your card each time you attend your appointment.
They will then ask you to wait in reception until a member of our team comes and collects you to start your rehabilitation session. If you are late, please ask the reception staff to guide you through to the gym.
Lockers are available with a £1 or trolley key. Ask a member of staff for directions. Changing rooms are also available. Please be ready to exercise in time for your appointment in order to help things run smoothly.
Important information
If for any reason you can no longer make your appointment, please let us know. If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment so it can be offered to someone else.
Please help us to keep patient waiting times low and reduce NHS costs.
If you do not give us sufficient notice to cancel or change an appointment, we may have to discharge you from this service.