Clinics details

Back to services

Hammersmith Fitness and Squash Centre

Hammersmith Fitness and Squash Centre, Chalk Hill Road, Hammersmith, W6 8DW

No parking available

Monday – Friday

Important information

Don’t be a DNA and keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else.

This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.

 

On arrival information

The entrance to the gym is situated in the parking area under the Novotel Hotel. When you arrive, please check-in at the front desk with one of the gym staff. They will then notify your physiotherapist.

If you are needing to change, please arrive 5-10 minutes early and ask the gym staff to direct you to the changing rooms so that you are changed and ready for the time of your appointment. Once you have checked in and changed you can wait in the waiting area next to the front desk and your physiotherapist will come and collect you.

 

Pain Service

Our community pain teams are made up of medical consultants, specialist physiotherapists, clinical psychologists and nurse specialists. Everyone specialises in chronic pain and works closely as a team to support people struggling to live with this. Unfortunately it is not always possible to cure pain but our team will help you find ways to manage your pain and lead a better quality of life. They can help you start doing more of what matters to you without making the pain worse and to manage flare ups. The team can also support you with the emotional impact of living with pain.

 

CATS

Our Clinical Assessment and Treatment Service (CATS) is designed for people for whom physiotherapy is not appropriate. This could be for a number of reasons; it could be that their physiotherapy treatment has not been successful, or that their diagnosis is unclear and they need further, more specialist intervention. The CATS service can also order diagnostic tests, such as MRI scans or X-rays if appropriate.

In your area, Connect Health has been contracted to provide the MSK service on behalf of the NHS. It is an NHS service, completely free at the point of entry like all NHS services.

Our service brings together a range of specialist MSK clinicians to assess, diagnose and manage your condition within your local community.

During your assessment you might be required to carry out a number of movements to determine the cause of your pain. Therefore we recommend you wear suitable loose fitting clothing, such as t-shirt, shorts, jogging bottoms and underwear that you are comfortable being assessed in.

  • Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
  • Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.

Depending on your condition, your first appointment may be a scheduled telephone consultation with a physiotherapist or a face to face appointment. At the initial appointment you will be asked questions regarding your symptoms, activities, work, previous medical history etc.

If this is over the phone you may then be booked to see a physiotherapist, an Advanced Practitioner Physiotherapist (APP), a clinician with specialist orthopaedic or pain expertise or a GP with Special Interest (GPwSI).  This is to complete the assessment and decide on the best management plan for you.

Your treatment plan will be discussed with you and may include a variety of  treatment options, to help you to return to your usual activities. Your treatment plan will also include advice and specific exercises to help you to self-manage your condition.

  • During your treatment, you may be referred for Diagnostic tests such as Blood-Samples, X-Ray, CT-Scans, MRI Scans etc.
  • You may be required to attend a walk-in clinic, or we may request the test for you.
  • Diagnostic tests may take up to 8 weeks to receive the results
  • We monitor your progress throughout the diagnostic process, so there is no need to call us earlier than 8 Weeks after you have attended your appointment.

Please bring to the appointment any recent prescriptions and/or a list of current medications.

  • Patients under 18: If the Patient is under 18, then please advise us when you book their appointment, as some of our services may only be available to Adults.
  • Patients with additional needs: If the Patient is vulnerable, or has a disability, or mobility problems, then please advise us when you book their appointment.
  • Transport: If you require hospital transport, please advise us when you book your appointment. Please note that transportation is not provided with some Hospitals.
  • Translation Support: If you require a translator, please advise us which language you require when you book your appointment.

The term ‘musculoskeletal’ (often shortened to MSK) refers to the body’s joints, muscles, ligaments, tendons, nerves and any other structures that support the limbs, neck and back. You have been referred to the service because of an injury to one of these areas.

Get directions from: (Enter your city or postcode)

Attending your appointment on time helps to keep waiting times low. If you need to cancel, please give us 48 hours notice.