On arrival information
The entrance to the gym is situated in the parking area under the Novotel Hotel. When you arrive, please check in at the front desk with one of the gym staff. They will then notify your physiotherapist.
If you are needing to change, please arrive 5-10 minutes early and ask the gym staff to direct you to the changing rooms so that you are changed and ready for the time of your appointment. Once you have checked in and changed you can wait in the waiting area next to the front desk and your physiotherapist will come and collect you.
Important information
If for any reason you can no longer make your appointment, please let us know. If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment so it can be offered to someone else.
Please help us to keep patient waiting times low and reduce NHS costs.
If you do not give us sufficient notice to cancel or change an appointment, we may have to discharge you from this service.