Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.
The ‘On arrival’ information would remain unchanged
When you enter the building, please turn right and report to the main reception. Once you have reported to reception, you will be asked to take a seat in the physiotherapy waiting room. To access this room, go through the door at the end of reception, take a right and follow the corridor until you reach a small waiting room. When the clinician is ready, they will collect you from the waiting area and take you to the treatment room.
Please note that clinic days at this venue rotate regularly to provide a wider choice for our patients.