Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.
The ‘On arrival’ information would remain unchanged
Please check in at the reception desk located on your left when you enter the building. You will then be directed to the physiotherapy waiting area. This is located down the corridor to the right of reception and through the door on your right hand side. Please take a seat here. When the clinician is ready, they will come and collect you from the waiting area and escort you to the treatment room.
Please note: this waiting area is shared with a GP reception. Please do not check in for your appointment at this reception or use the self check in machines, as these are for GP appointment only.