Northumberland

Joint Musculoskeletal & Pain Service

03301 244 652

This service supports patient self-referral via PhysioNow

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Access our appointment information hub - the Connect Health Patient Portal

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This service is provided in partnership with Northumbria Healthcare NHS Foundation Trust

For more information regarding the service please visit www.northumbria.nhs.uk/our-services/musculoskeletal/

Our Northumberland Services

What we provide in your area:

  • Physiotherapy
  • Physiotherapy for MSK conditions involves the assessment and treatment of muscles, tendons, ligaments, bones, spinal discs, nerves and other structures to keep you moving.

  • PhysioLine
  • In some cases, your GP may refer you to PhysioLine; a contact and assessment service completed over the phone by a Chartered Physiotherapist.

    PhysioLine has proven to be an extremely effective way for patients to speak with a physiotherapist quickly (usually within 2-4 days) and start managing their problem straightaway. By using PhysioLine you can access specialist guidance and support, while causing as little disruption as possible to your normal routine.

  • Pain Service
  • Our community pain teams are made up of medical consultants, specialist physiotherapists, clinical psychologists and nurse specialists. Everyone specialises in chronic pain and works closely as a team to support people struggling to live with this.

    Unfortunately it is not always possible to cure pain but our team will help you find ways to manage your pain and lead a better quality of life. They can help you start doing more of what matters to you without making the pain worse and to manage flare ups. The team can also support you with the emotional impact of living with pain.

  • CATS
  • Our Clinical Assessment and Treatment Service (CATS) is designed for people for whom physiotherapy is not appropriate. This could be for a number of reasons; it could be that their physiotherapy treatment has not been successful, or that their diagnosis is unclear and they need further, more specialist intervention. The CATS service can also order diagnostic tests, such as MRI scans or X-rays if appropriate.

  • Group Classes
  • In addition to 1-to-1 sessions with clinicians, patients can be seen in group setting for either Exercise Classes or for Educational Seminars (this will be specific to each location). If an Exercise Class or Educational Seminar is appropriate for your condition, your clinician will discuss this with you as a possible option for your ongoing care. Exercise Classes are run by Physiotherapists, Rehabilitation Therapists and/or Physiotherapy Assistants and with a set programme of exercises that help patients progress to gain strength, flexibility, or muscle control to enable patients to self-manage their conditions. Educational Seminars are information sessions where a Physiotherapist will provide information to a group of patients on a certain topic such as lower back pain and tips on coping and self-management.

    Clinicians and patients discuss together the need for 1-to-1 treatment or whether a group setting may be more effective. A group setting can be helpful for patients to see other people with the same condition and our Exercise Classes and Educational Seminars are well rated by our patients.

Meet your Northumberland team

Hannah Pell

Operations Manager

Helen Robson

Clinical Operational Group Business Partner

Jess Norris

Physiotherapy Team Leader

Nick Livadas

Clinical Lead

Local resources

Click the icons below to find out more about free, local healthcare resources in Northumberland

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Patient Resources

Ongoing support
View videos, exercise guides, fact sheets and resources covering all areas of the body as well as falls, rheumatology and pain.

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Connect Health Patient Portal

Your care in one place

Book and manage your appointment sessions, view important documents, and access any information sent to you during your course of treatment with Connect Health.

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PhysioNow

Digital tools to help you
PhysioNow is a digital self-assessment tool that helps you rapidly get the best care to manage your symptoms or injury.