Patient Information

We put patients at the heart of everything we do. From your first contact with us to your last and beyond, we firmly believe in empowering patients with self-care to improve quality of life.

If you are an NHS patient looking for advice about your condition, check out the patient resources section below.

Waiting Well for your Appointment Find Your Service

We put patients at the heart of everything we do. From your first contact with us to your last and beyond, we firmly believe in empowering patients with self-care to improve quality of life.

If you are an NHS patient looking for advice about your condition, check out the patient resources section below.

Waiting Well for your Appointment Find Your Service

Our commitment to the NHS

375,000

patient referrals seen annually

12,000

patient appointments per week

10,500

new patient referrals per week

85.3

% of patients would highly recommend our service
speech

Patient Resources

Ongoing support
View videos, exercise guides, fact sheets and resources covering all areas of the body as well as falls, rheumatology and pain.

physionow icon-05

PhysioNow

Digital tools to help you
PhysioNow is a digital self-assessment tool that helps you rapidly get the best care to manage your symptoms or injury.

people

Group Consultations

Learn more! 
What to expect in a Group Consultation and why a Group Consultation might be for you.

waiting well website icon-06

Waiting Well

Supporting you whilst you wait for your appointment
Information and resources to help you get the most out of your appointment when we see you.

Find your local Connect Health service

If you are an NHS patient and looking for information about your local service, please enter your postcode, town or city,

Or click here to view your nearest service

What our patients say about us

Karen explains how the Pain Management Programme has equipped her with the necessary learning to manage the pain and continue living her best life.

We speak with Sharon around her experience being part of the Pain Management Programme currently supporting those living with persistent pain across Wolverhampton.

Monica had a hip replacement 3 months ago and within 6 weeks, returned her walking sticks.

“I really enjoy coming to the gym. I can really feel the difference. The physios keep me straight and give me the confidence to go on.” Monica, Merton

We hear from Diana who suffers from chronic pain and has attended the Connect Health Pain Management Programme in Wolverhampton.

Kelly, from Hertfordshire, was suffering from depression and anxiety when she came to Connect Health. Her counsellor was able to help her to find her way.

Geraldine Vinall, 75 from Milton Keynes, explains how living with back and neck pain all her adult life has been transformed by attending the Connect Health group exercise classes at her local gym.

Tina, 47, was suffering from PTSD, depression, low self worth and feelings of a loss of identity alongside ME. But with the help of her counsellor she was able to talk, be listened to and was offered tips and advice

Petra Jahn, 63 from Milton Keynes tells us, after 5 operations on her hip and being off-work for 4 years, how her health is gradually improving through group exercise classes.

Sylvie, 46, from Lincolnshire tells how Connect Health’s Pain Management Programme (PMP) has helped her enjoy life again.

PhysioNow detected a possible significant condition at the end of normal working hours, enabling Joe to receive quicker access to clinical advice and urgent investigations.

Jacky received her diagnosis just 12 days after completing her initial assessment thanks to PhysioNow®.

Retired medical secretary, Barbara, explains how a niggling back pain flare up was solved with physiotherapy advice, without having to leave her home.

Terry Fisher, 67 from Darlington, tells us about his journey, from being in a coma and unable to walk to being back on the golf course with help from Connect Health and the Healthy Darlington Programme

Feedback from our patients

More patient outcomes

Hear what patients are saying and read about patient safety, CQC quality ratings, accessing services via our Patient Care Co-ordination team, PhysioLine, digital apps and more.