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Connect and the NHS

Connect sees more patients with MSK problems than any other NHS provider in the UK. Our
patient-centred care pathways mean that people see the right clinician, at the right time, in a
community-based location that is convenient for them.

Reasons to choose Connect

View our head office in all its glory

Especially made for those not able to come to Newcastle and visit us in the flesh, to see the extent of our operations and infrastructure.

View our library of resources

Download our infographics, services sheets, patient stories and case studies in our resource library.

What we do

We offer a wide range of musculoskeletal services, delivered in accessible, community locations including GP surgeries, health centres and clinics.


Our integrated community-based physiotherapy services bring care closer to home for those who need it. Based at community locations, our musculoskeletal specialists can diagnose, assess and treat conditions relating to muscles, tendons, ligaments, bones, spinal discs, nerves and other structures.

Techniques can include exercise programmes and/or groups, hydrotherapy, manual therapy and acupuncture .

Clinical Assessment Treatment Service (CATS)

Our Clinical Assessment and Treatment Service (CATS) is designed for people for whom physiotherapy is not appropriate. This could be for a number of reasons; it could be that their current treatment has not resolved the symptoms, or that their diagnosis is unclear and they need further, more specialist intervention. The CATS service can also order diagnostic tests, such as MRI scans or X-rays if appropriate.

Specialist Pain Services

Our community pain teams can be made up of clinicians such as medical consultants, specialist physiotherapists, clinical psychologists and nurse specialists. Everyone specialises in chronic pain and works closely as a team to support people struggling to live with their symptoms.

The aim of the service is to optimise your quality of life by helping you find ways to manage your pain. They can help you start doing more of what matters to you without making the pain worse and help you to manage flare ups. The team can also support you with the emotional impact of living with pain.

Rheumatology & Orthopaedics

We create and maintain relationships with third party providers, often a local Foundation Trust or Hospital, to give our patients access to both rheumatology and orthopaedic consultants in community locations, wherever necessary.

By sourcing this valuable time, it allows us to manage the patients whole pathway of care, leading to a smoother journey and a more efficient episode of care.


We are using our 5 strands of excellence to improve outcomes, reduce clinical risk and cost and minimise outpatient appointments and diagnostics

Pain: Do you get it? - Learn how understanding pain could help you, and your whole community

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