Keep us informed: If you need to change or cancel your appointment, please call the service at least 48 hours prior to your appointment, so it can be offered to someone else. This keeps patient waiting times low and helps to reduce NHS costs. If you do not give us sufficient notice, you may be discharged from this service.
Don’t be a DNA: If you Do Not Attend (DNA) or you are late to your appointment without notifying us, you may be discharged from this service.
The ‘On arrival’ information would remain unchanged
Parking is free but limited so please allow extra time.
You will need to make your way to the John Tallack Centre, which is the first building in the right as you walk through the main entrance. Enter the building through the main door and turn right. The physiotherapy department is located through the door in front of you.
There is no reception cover at Thurrock. Please take a seat in the waiting area and your clinician will collect you and escort you to the treatment room when they are ready
If you have been waiting longer than 15 minutes past your booked appointment time, please contact 01268 904 102
If you arrive more than 5 minutes late for your appointment you may not be seen.