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Newcastle General Hospital

  • Westgate Road Newcastle upon Tyne NE4 6BE
  • 0191 250 4970Only call this number if you have been referred by your GP
Key Information

Important information

Help us keep waiting times low by coming to your appointment on time or giving us 48 hours' notice by calling us on the number shown above if you need to cancel. If you miss your appointment or do not give sufficient notice you may be discharged from the service.

On arrival

The clinic is based in building 15 on the Campus for Ageing and Vitality. Follow signs for IMATT. There is no reception in this building but if you take a seat in the waiting area, the clinician will come and collect you when they are ready.

Clinic Days

  • Monday
  • Wednesday
  • Thursday
  • Friday
Services

Intermediate Musculoskeletal Assessment and Treatment Team service (IMATT)

Our Intermediate Musculoskeletal Assessment and Treatment Team (IMATT) service is designed for people for whom physiotherapy is not appropriate. This could be for a number of reasons; it could be that their physiotherapy treatment has not been successful, or that their diagnosis is unclear and they need further, more specialist intervention. The IMATT service can also order diagnostic tests, such as MRI scans or X-rays if appropriate.

Clinicians

Extended Scope Practitioner (ESP) / Advanced Practitioner Physiotherapists (APPs)

Advanced practitioner Physiotherapists (APPs)/Extended scope practitioners (ESPs) are Physiotherapists working at a high level of expertise who have advanced knowledge and skills in specialised clinical areas. Advanced practitioners in addition to Physiotherapists could include other professions such as Podiatrists, Occupational Therapists (OT) working in advanced practice roles with advanced knowledge and skills in their specialist area. To achieve this, an Advanced Practitioner must undergo advanced post graduate training and qualifications thorough universities and work based learning beyond their basic undergraduate degree in Physiotherapy.  Advanced Practitioner Physiotherapists, OTs and Podiatrists will work to standards as set out in British law and regulated by the Health Care & Professions Council (HCPC).

APPs/ESPs specialise in a number of treatments, including:

  • Advanced rehabilitation
  • Injection therapy
  • Cognitive behavioural therapies
  • Prescribing medicines to treat MSK conditions

Knowledge on referrals for surgery, advanced complex medical conditions and post-surgery

General Practitioner with Special Interest (GPwSI)

A GPwSI supplements their role as a generalist by providing an additional specialist service while still working in the community. They help improve clinical services for patients by reducing delays in treatment, improving access and keeping assessment, diagnosis and treatment closer to a patient’s home.

GPwSIs specialise in a number of treatments, including:

  • Injection therapy
  • Prescribing medicines to treat MSK conditions
  • Knowledge on referrals for surgery, advanced complex medical conditions and post-surgery aftercare
FAQs

What does ‘musculoskeletal’ mean?

The term ‘musculoskeletal’ (often shortened to MSK) refers to the body’s joints, muscles, ligaments, tendons, nerves and any other structures that support the limbs, neck and back. You have been referred to the service because of an injury to one of these areas.

Why have I been referred to Connect and not the NHS?

In your area, Connect has been contracted to provide the MSK service. on behalf of the NHS. It is an NHS service, completely free at the point of entry like all NHS services. Our service brings together a range of specialist MSK clinicians to assess, diagnose and manage your condition within your local community.

What should I expect from my appointment?

Depending on your condition, your first appointment may be a scheduled telephone consultation with a physiotherapist or a face to face appointment. At the initial appointment you will be asked questions regarding your symptoms, activities, work, previous medical history etc.
If this is over the phone you may then be booked to see a physiotherapist, an osteopath, or a clinician with specialist orthopaedic or pain expertise.  This is to complete the assessment and decide on the best management plan for you.
Your treatment plan will be discussed with you and may include a variety of  treatment options, to help you to return to your usual activities. Your treatment plan will also include advice and specific exercises to help you to self-manage your condition.

What if I can’t attend?

If you need to change or cancel your appointment please call the number on your letter at least 48 hours prior to your appointment. If you do not attend your appointment without notifying us in advance you may be discharged from this service.
If you are late for your appointment, it may be rescheduled for another time.

What if I have special requirements?

If you require any assistance with special requirements (e.g. a translator or patient literature in different languages or formats) please contact the service using the number on your appointment letter to discuss your needs.

What should I wear?

During your assessment you might be required to carry out a number of movements to determine the cause of your pain. Therefore we recommend you wear suitable loose fitting clothing, such as t-shirt, shorts, jogging bottoms and underwear that you are comfortable being assessed in.

Do I need to bring anything with me?

Please bring to the appointment any recent prescriptions and/or a list of current medications.

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