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Brentwood Community Hospital

  • Crescent Dr Brentwood Essex CM15 8DR
  • 01268 904 102Only call this number if you have been referred by your GP
Key Information

Important information

Help us keep waiting times low by coming to your appointment on time or giving us 48 hours' notice by calling us on the number shown above if you need to cancel. If you miss your appointment or do not give sufficient notice you may be discharged from the service.

On arrival

Enter the building via the main entrance and walk down the corridor on the right hand side of reception, passing League of Friends shop. Take the stairs to the first floor (there is a lift available if required) and turn right down the corridor. The department waiting room is located through the double doors ahead of you.

Check in at reception and take a seat. When the clinician is ready they will come and collect you from the waiting area and escort you to the treatment room.

Clinic Days

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
Services

Practice based physiotherapy

Physiotherapy for MSK conditions involves the assessment and treatment of muscles, tendons, ligaments, bones, spinal discs, nerves and other structures to keep you moving.

It covers a number of different techniques including manipulation and mobilisation, massage, hydrotherapy, exercise programmes, electrotherapy, and in some cases acupuncture.

Group classes

In addition to 1-to-1 sessions with clinicians, patients can be seen in group setting for either Exercise Classes or for Educational Seminars (this will be specific to each location). If an Exercise Class or Educational Seminar is appropriate for your condition, your clinician will discuss this with you as a possible option for your ongoing care. Exercise Classes are run by Physiotherapists, Rehabilitation Therapists and/or Physiotherapy Assistants and with a set programme of exercises that help patients progress to gain strength, flexibility, or muscle control to enable patients to self-manage their conditions. Educational Seminars are information sessions where a Physiotherapist will provide information to a group of patients on a certain topic such as lower back pain and tips on coping and self-management.

Clinicians and patients discuss together the need for  1-to-1 treatment or whether a group setting may be more effective. A group setting can be helpful for patients to see other people with the same condition and our Exercise Classes and Educational Seminars are well rated by our patients.

Clinicians

Senior Physiotherapist

Physiotherapy is defined as “the profession that is designed to optimise human movement, performance and function”. Physiotherapists help people affected by injury, illness or disability to keep moving through exercise, movement, manual therapy, education and advice. A Senior Physiotherapist will have practiced for a number of years, completed a degree in Physiotherapy and also met standards set out under British law and regulated by the Health & Care Professions Council (HCPC).

Senior physiotherapists specialise in disorders of the musculoskeletal system. They have developed the skills required to design your exercise programme, offer appropriate manual therapy and in some cases, electrotherapy or acupuncture may be offered.

Advanced Practitioner Physiotherapists (APPs)

Advanced practitioner Physiotherapists (APPs) are Physiotherapists working at a high level of expertise who have advanced knowledge and skills in specialised clinical areas. Advanced practitioners in addition to Physiotherapists could include other professions such as Podiatrists, Occupational Therapists (OT) working in advanced practice roles with advanced knowledge and skills in their specialist area. To achieve this, an Advanced Practitioner must undergo advanced post graduate training and qualifications thorough universities and work based learning beyond their basic undergraduate degree in Physiotherapy.  Advanced Practitioner Physiotherapists, OTs and Podiatrists will work to standards as set out in British law and regulated by the Health Care & Professions Council (HCPC).

APPs specialise in a number of treatments, including:

  • Advanced rehabilitation
  • Injection therapy
  • Cognitive behavioural therapies
  • Prescribing medicines to treat MSK conditions

Knowledge on referrals for surgery, advanced complex medical conditions and post-surgery

Podiatrist

A Podiatrist assesses and treats conditions within the foot and can assist physiotherapy with treatment of the lower limb. A musculoskeletal podiatrist supports physiotherapy by having an understanding of how the biomechanics of the lower limb works, and through functional foot orthotics and footwear advice can help with the patient rehab when this may be indicated. A Podiatrist may also be able to help with the management of corns, advice and appropriate referral of ingrown toenails.

FAQs

What does ‘musculoskeletal’ mean?

The term ‘musculoskeletal’ (often shortened to MSK) refers to the body’s joints, muscles, ligaments, tendons, nerves and any other structures that support the limbs, neck and back. You have been referred to the service because of an injury to one of these areas.

Why have I been referred to Connect and not the NHS?

In your area, Connect has been contracted to provide the MSK service. on behalf of the NHS. It is an NHS service, completely free at the point of entry like all NHS services. Our service brings together a range of specialist MSK clinicians to assess, diagnose and manage your condition within your local community.

What should I expect from my appointment?

Depending on your condition, your first appointment may be a scheduled telephone consultation with a physiotherapist or a face to face appointment. At the initial appointment you will be asked questions regarding your symptoms, activities, work, previous medical history etc.
If this is over the phone you may then be booked to see a physiotherapist, an osteopath, or a clinician with specialist orthopaedic or pain expertise.  This is to complete the assessment and decide on the best management plan for you.
Your treatment plan will be discussed with you and may include a variety of  treatment options, to help you to return to your usual activities. Your treatment plan will also include advice and specific exercises to help you to self-manage your condition.

What if I can’t attend?

If you need to change or cancel your appointment please call the number on your letter at least 48 hours prior to your appointment. If you do not attend your appointment without notifying us in advance you may be discharged from this service.
If you are late for your appointment, it may be rescheduled for another time.

What if I have special requirements?

If you require any assistance with special requirements (e.g. a translator or patient literature in different languages or formats) please contact the service using the number on your appointment letter to discuss your needs.

What should I wear?

During your assessment you might be required to carry out a number of movements to determine the cause of your pain. Therefore we recommend you wear suitable loose fitting clothing, such as t-shirt, shorts, jogging bottoms and underwear that you are comfortable being assessed in.

Do I need to bring anything with me?

Please bring to the appointment any recent prescriptions and/or a list of current medications.

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